BigCommerce B2B Edition Implementation

Challenge:

Managing unique pricing and product catalogs for dozens or hundreds of customers is a manual, error-prone nightmare.

Solution:

Custom Price Lists & Catalogs. B2B Edition allows you to create an unlimited number of price lists and assign them to specific customer groups or individual company accounts. You can also control product visibility, ensuring each logged-in buyer sees only the catalog and pricing negotiated for them.

Challenge:

Your sales team spends too much of its valuable time placing routine orders for existing customers instead of pursuing new leads.

Solution:

Sales Rep Masquerade. This powerful feature empowers your sales representatives to log in to the storefront "as" a customer. They can view the customer's specific pricing, access their shopping lists, build a cart, and place an order on their behalf, dramatically improving efficiency.

Challenge:

Your business customers have complex internal procurement processes with multiple buyers and approval requirements.

Solution:

Corporate Account Management. B2B Edition supports multi-level company account hierarchies. You can create different buyer roles, such as "Junior Buyer" who can create shopping lists for approval, and "Senior Buyer" who has the authority to approve lists and complete purchases.

Challenge:

Your manual quoting process is slow, inconsistent, and disconnected from your ecommerce platform.

Solution:

Configure-Price-Quote (CPQ). The platform includes a native quoting engine that allows your sales team to create, send, and manage quotes directly within the BigCommerce control panel. Buyers can then convert an approved quote into an order with a single click.

Challenge:

Your accounting team is burdened with chasing down payments and manually processing invoices.

Solution:

Invoice Portal. The integrated Invoice Portal allows your buyers to log in, view their complete invoice history (both paid and unpaid), and pay for one or multiple invoices online using approved payment methods like credit card or ACH.